Emerging Consumer Sentiments Impacting Healthcare Utilization


As our country and culture continue to evolve with increased technology and economic pressures, consumer demands of healthcare also continue to substantially shift.  As healthcare demands change,  it’s imperative for organizations to engage with their consumers differently than ever before and find ways to increasingly meet consumers where they are in order to build and maintain regional brand loyalty, now and into the future.

In this course, Ovation Healthcare Strategy experts will discuss the importance of healthcare organizations effectively responding to increasing consumerism.  We will share highlights of our research on post-pandemic consumer perspectives and approaches organizations can embrace as they seek to become increasingly consumer centric.


10:30 am – 11:30 am 


Learning Objectives

  • Understand how emerging consumer sentiments are changing perspectives on healthcare utilization
  • Recognize what impacts increasing consumerism have had on the healthcare marketplace
  • Learn how healthcare systems can more effectively position themselves to be responsive and receptive to consumer demands

Who Should Attend:

  • Strategic Planners
  • C-Suite or Executive Leaders
  • Board Members


Ovation Healthcare
Vice President, Strategy​
Ovation Healthcare
Managing Consultant, Strategy

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