Darlene Hines

Senior Consultant, Regulatory Affairs and Behavioral Health Services

Ovation Healthcare

Darlene Hines brings over 30 years of healthcare experience as a senior consultant for Ovation Healthcare.

Darlene’s career has focused on operational implementation, administrative and strategic planning. Maintained departmental expenses, operating budgets, lead mock surveys and initiatives according to The Joint Commission, CMS, and DHEC standards, and direct Medical Staff Credentialing and Privileging. She previously served as a Chief Operating Officer, Divisional Director, Chief Quality Officer, and Laboratory Manager. Most recently, Darlene served as a Transformation Consultant for the South Carolina Office of Rural Health as a primary consultant and facilitator for ambulatory practices engaged in practice improvement activities. Darlene also received her Patient-Centered Medical Home Content Expert Certification from NCQA in 2020.

Areas of Expertise

  • Patient-Centered Medical Home
  • Practice Improvement
  • Population Health Initiatives
  • Medical Staff Credentialing and Privileging
  • Healthcare Operations

Previous Experience

  • Practice Transformation Consultant
  • Chief Operating Officer
  • Chief Quality Officer/ Medical Staff
  • Laboratory Manager


  • Masters of Health Administration
    University of Phoenix
  • Bachelor of Health Science in Health Administration
    Medical University of South Carolina
  • Associate of Science in Medical Laboratory Technology
    Midlands Technical College


  • Patient-Centered Medical Home Certified Content Expert PCMH-CCE
  • Team STEPPS Certified
  • American Society of Clinical Pathologists MLT-ASCP


  • Veterans of the United States Naval Reserves
  • ECPI University Advisory Board
  • Our House Resource Center Board of Directors