Solutions

Our Solutions

Ovation Healthcare is the premier provider of operational services, helping hospitals and health systems with financial performance, purchasing and supplies, clinical resourcing, workforce solutions, and executive advisement

Leadership Advisory Services

Ovation helps executive leaders and governing boards identify, prioritize, and mitigate the financial and operational challenges of independent hospitals and health systems. 

For hospitals facing immediate challenges, we specialize in full turnaround services, including financial analysis, workforce assessments, compliance audits, and strategic planning for rapid savings opportunities and longterm planning. Our experts bring deep expertise and access to shared service models, and when necessary, lead organizations through restructuring to achieve ongoing viability.

Ovation helps governing boards and leadership teams set organizational strategy, and focus on world-class clinical service and patient experience while staying true to the constant pursuit of a strong cornerstone for governance and leadership.

In working with Ovation, Springfield Hospital in Vermont went from having one day of cash on hand to over 40 days cash and $18 million in net income.

For a small Midwestern hospital, Ovation identified a false claims issue due to incorrect coding and billing and worked with the hospital to return the excess funds.

Ovation provided the strategic plan for Gritman Medical Center to launch a general surgery program, which received 775 patient visits in the first four months after opening the practice.

Ovation worked with a hospital in the southwest to improve current payer contract performance, yielding approximately $4 million in additional revenue.

Through labor benchmarking and staffing-to-demand analysis, a 12 percent reduction in annual labor expense was identified and implemented in radiology across two hospitals.

Supply and Expense Management Solutions

Ovation is the “quiet engine” that powers the operations of hospitals and health systems and drives efficiencies in contract, spend and leveraged savings opportunities.

We help hospitals achieve supply chain cost savings of up to 12 percent as members of a 52-billion-dollar group purchasing organization. Hospitals retaining their independent purchasing authority renew their agreement at a rate of nearly 100 percent.

Supply and Expense Management Solutions delivers an average supply savings of 10 percent across the entire Ovation Healthcare portfolio.

Ovation leverages market KPIs and analytic capabilities to identify 6 percent savings in purchased services.

Ovation utilizes a dedicated specialty channel to secure fill rates of 98+% for drugs at-risk of supply shortages.

Revenue Cycle Management

Ovation helps hospitals strengthen and scale financial performance through full end-to-end revenue cycle services or targeted point solutions, maximizing revenue while reducing the cost to collect.

Ovation empowers hospitals to achieve greater financial stability while optimizing every step in the revenue cycle. We help hospitals improve cash flow, minimize administrative burden, and focus on delivering exceptional patient care.

In one year, Ovation partnered with Lawrence County Memorial Hospital, a 25-bed critical access hospital in Illinois, to increase collections by $3.1 million when adjusted for revenue—an increase of 16.5 percent in the gross collection rate.

Through their work with Ovation, Abbeville Area Medical Center increased collections by $1.1 million above what they collected in the prior year in addition to a volume increase of 14.9 percent.

In working with Ovation, Cody Regional Health decreased AR greater than 90 days by 56 percent, decreasing the volume of AR over 90 days by 75 percent.

Ovation worked with a national physician group to help fuel expansion to new states and improve overall RCM operations, resulting in a 17% YOY increase in collections.

Ovation worked with a 240+ bed system consisting of two hospitals and multiple outpatient facilities, increasing the self-pay cash collection rate by 155 percent and improving annual cash flow by more than $4 million.

Technology Services

Ovation provides professional and managed IT solutions that reduce costs, increase system reliability, and enhance overall experience for both providers and patients.

Our tailored services ensure seamless technology operations, helping healthcare organizations improve efficiency and minimize downtime. By optimizing IT infrastructure and support, Ovation empowers hospitals to focus on delivering quality patient care while maintaining a smooth and dependable technology environment. 

Services include threat detection and prevention, incident management, security architecture, compliance assessment and monitoring, and risk management.

Services include application maintenance, monitoring and performance, lifecycle management, and end-user engagement.

Services include all stages of IT infrastructure library, service desk, software license management, and procurement.

Services include network and server design and implementation, telecom management, server virtualization, patch and update management, and disaster recovery.

Clinical Services

Our team of clinical experts uses best practices and data-driven methodologies to empower hospitals, health systems, and the community to achieve optimal health outcomes. Their expertise covers the entire care continuum with services ranging from quality management, patient experience, regulatory readiness, behavioral health, care and utilization management, and leadership development.

  • Chronic Care Management Assessment and Implementation Advisory Services
  • Capacity Management Assessment, Implementation, and Coaching
  • Surgical Services Assessment, Implementation, and Coaching
  • Emergency Department Assessment, Implementation, and Coaching
  • Laboratory Assessment, Implementation, and Coaching
  • EHR Conversion Support
  • Patient Experience Program Support
  • Nurse Leader Academy
  • Executive Leader, Senior Leader, Frontline Leader Executive Coaching/Coaching & Development
  • Ovation Healthcare’s Learning Institute Symposiums and Conferences
  • Behavioral Health Quality/Regulatory Readiness
  • Behavioral Health Operations Assessment, Implementation, and Coaching
  • Deemed Accreditation Surveys
  • Quality Program Assessment, Implementation, and Coaching
  • Patient Safety/High Reliability Assessment/ Culture of Safety
  • Risk Program Assessment
  • STARS Recovery
  • Leapfrog Assessment Support
  • Employee Engagement Survey Readiness
  • Critical Event Recovery
  • Regulatory Readiness Assessment
  • Medical Staff Bylaws Review
  • Infection Prevention Program Assessment
  • Case Management Assessment, Implementation, and Coaching
  • Patient Throughput and Cost Analysis
  • Culture Assessment and Strategic Development
  • Leadership Education and Training
  • Evaluation and Implementation of Evidence-Based Best Practices

Educational Opportunities

The Learning Institute delivers 70+ classroom events and webinars to 2,500+ hospital leaders and boards of directors, annually, in addition to curated networking opportunities and leadership conferences.

Each year, 2,500+ hospital leaders attend more than 70+ events on healthcare finance and reimbursement, regulatory, compliance, and more.

We offer accredited education and other custom offerings. Clients of The Learning Institute are invited to participate in events such as Board Essentials, Leadership U, and our annual Ovation Healthcare conference and networking event.

73 percent of attendees return for 2 or more programs, 96 percent rate their session and their instructor as excellent or great, and 99 percent would recommend The Learning Institute to a friend or colleague.

Board Essentials

Self-paced, on-demand courses to equip board members with the foundational knowledge needed to oversee and provide direction to their hospital.

Leadership U

Leadership U is one of The Learning Institute‘s elite offerings. Leadership U is a seven-month program that strengthens the leadership capabilities in new and potential CEO candidates, increases the talent pipeline of leaders in independent community healthcare, and improves staff retention and recruitment.