Wendy is a healthcare professional who has been dedicated to the Revenue Cycle management industry for over 20 years. Her career launched in Health Information Management services as the Shared Services industry was in its infancy. More recently she has specialized in Central Business Office implementations with a focus on Patient Access services. Throughout her career, Wendy has dedicated her talents to streamlining workflows, process innovation, point of service collection and denial management. Her drive and solution-focused work ethic has fueled her passion for excellence in front-end operations and management. Currently, Wendy works on the transformation team and performs Patient Access consults and assessments internally and for external clients, optimizing workflows and driving performance.

Experienced author of standard operating procedures and training materials for various EMRs.