Erika Sundrud has 20+ years of experience in healthcare with a primary focus in quality, regulatory and care delivery. With a master’s degree in industrial/organizational psychology, Master Black Belt in Lean and Six Sigma, and Certified Professional in Healthcare Quality (CPHQ) certification, Erika expertly designs and improves upon care variation across the continuum of healthcare. She has extensive knowledge in developing and leading large projects focused on improving the patient care experience and transitions in care, while stabilizing per capita cost.
An authority on improving quality at community hospitals and healthcare systems alike, Erika advises providers throughout the U.S. She is a frequent speaker at major healthcare conferences on quality improvement, as well as a system Lean and Six Sigma expert and advocate for implementing positive change.
Areas of Expertise
Performance Improvement
Quality Improvement
Team Leading & Facilitation
Lean
Six Sigma
Project Implementation
Executive Training & Education
Healthcare Information Technology Implementation
Care Management
Population Health & Integrated Health Models
Clinical Advisory Services
Strategic Quality Alignment
Board Advisor
Executive Coach/Mentor
Previous Experience
Premier, Inc.
Vice President of Quality, Regulatory & Care Delivery Optimization
Steward Healthcare System
System Director, Quality, Safety & Performance Improvement
Cambridge Health Alliance
Quality Management Advisor
Metro Public Health Department
of Nashville/Davidson County
Research Analyst
Education
MA, Industrial Organizational Psychology
Middle Tennessee State University
BA, Business and Psychology
Concordia College
Certifications
Lean Six Sigma, Master Black Belt
CPHQ, Certified Professional in Healthcare Quality