Ovation Healthcare partnered with a large not-for-profit health system in the Southeast to strengthen IT operations, streamline costs, and drive long-term scalability through a tailored, strategic engagement.
Challenge
The client is a multi-facility health network serving patients across several counties, including hospitals, ambulatory care centers, urgent care locations, outpatient surgery centers, and physician practices.
The organization faced growing challenges in managing a complex IT environment while balancing operational demands and financial pressures. To address these needs, the client sought a partner who could:
- Provide managed IT services aligned with their infrastructure and objectives
- Offer expertise to supplement their existing capabilities
- Support onboarding and transition to minimize disruption and maintain continuity
- Enhance financial oversight of IT operations
Solution
Ovation Healthcare worked closely with the health system’s IT leadership to design a customized solution focused on operational stability, cost management, and scalability.
Key components included:
- Providing managed IT solutions tailored to the organization’s operational and financial priorities
- Collaborating with internal teams to ensure alignment with strategic goals
- Supporting employee transition efforts to preserve institutional knowledge and maintain team continuity
- Offering supplemental professional services to strengthen cross-functional IT and financial management capabilities
Results
Through their strategic partnership with Ovation Healthcare, the health system has been able to deliver measurable improvements across their IT operations including:
- Stabilizing IT Costs by shifting from variable to fixed labor expenses, allowing for more predictable budgeting.
- Gaining Immediate Access to Healthcare IT Experts with over 20 years of industry experience, accelerating issue resolution.
- Reducing IT Operating Costs by 4% in the first year with a projected total savings amount of 17.2 million over the next five years without sacrificing performance.
- Allowing Leadership to Focus on Strategy while Ovation handles the day-to-day IT operations, infrastructure, and support.
- Enabling Scalable Growth needed to adapt quickly as organizational needs evolved.
Testimonial
“Partnering with Ovation has been a game-changer for our IT operations. We now have access to industry experts with decades of healthcare IT experience, helping us improve operational efficiency and reduce costs. Ovation’s support allows our leadership to stay focused on strategy while their team manages critical day-to-day functions and drives innovation where we need it most.”
– Chief Information Officer, Southeast Health System
