Selecting and implementing a new Electronic Health Record (EHR) system is one of the most consequential decisions a healthcare organization can make. There are significant impacts to patients, caregivers, administrators, and the community at large. Beyond simply digitizing medical records, EHRs shape how care is delivered, how teams collaborate, and how organizations meet evolving regulatory and payer expectations.

As highlighted in Ovation Healthcare’s webinar The EHR Journey: What’s Next? implementing an EHR is not simply a technology investment. It represents a fundamental transformation in how a hospital operates.

The process extends beyond system selection and go-live to touch every aspect of business operations, clinical workflows, and patient engagement. True success requires more than IT expertise; it depends on setting clear organizational priorities, fostering multidisciplinary leadership, and ensuring alignment with patient- and provider-centered outcomes. In this way, the EHR journey becomes a strategic business initiative that drives both operational excellence and improved care delivery.