Embarking on a transformative journey, Ovation crafted a unique three-pronged strategy that harmonized strategic planning, workforce optimization, and clinical enhancement, promising a profound impact on hospital operations.

Background & Challenge

Teaming up with a 99-bed Midwest community hospital, Ovation crafted a meticulous improvement plan for its critical care division. The plan focused on bolstering financial health, fostering clinical excellence, and implementing actionable tactics that resonated with the hospital’s clinical and strategic vision.

Solution

An efficiently run critical care department provides cost-effective care that attracts patients to the hospital, reduces readmissions, and leverages reimbursements. To reach this level of efficiency, the Ovation Strategy Team conducted an assessment of community demographics, health needs, utilization patterns, and projected growth. This analysis enabled the hospital to strategically evaluate the allocation of resources where they are most needed, both now and in the future. Additionally, the team evaluated existing service lines, current provider capacity, and key growth areas to support the hospital in prioritizing development efforts.

At the core of Ovation Healthcare’s workforce efficiency strategy lies the principle of rapid insight maximization. By conducting onsite interviews within the clinical departments and leveraging the hospital’s payroll data and revenue and usage report, the workforce team steered hospital leaders towards workforce management best practices and improved efficiency.

Lastly, the Clinical Team evaluated all aspects of critical care through the review of current practices, protocols, staff training, technology use, quality improvement initiatives, and patient safety. The Clinical Team recommended revising current protocols to align with industry best practices, reorganizing critical care areas to better match demand and improve efficiency, enhancing staff training through partnerships with other hospitals, and fostering collaboration to support a positive workplace culture.

Results

The Ovation teams evaluated key performance indicators related to clinical outcomes, patient satisfaction, and operational efficiency. In addition, Ovation assessed resource utilization, staffing levels, bed occupancy rates, and equipment usage. Leveraging the insights gained, the teams crafted plans to optimize utilization of the hospital resources to meet patient needs. To ensure positive financial impacts, the plans also focused on cost reduction, revenue enhancement, and reimbursement. Once implemented, the recommendations and plans developed during the assessment will result in enhanced patient care in the critical care areas while providing financial stability and growth for the community hospital.

Client Quote

“Ovation took the time to understand our unique challenges and developed a tailored strategy for our critical care division. Their approach not only reduced operational costs but also enhanced our revenue. Their experts were collaborative and communicative throughout this process, and we look forward to continuing our partnership.”