Board Leadership

Board Leadership: Intersection of Patient Experience and Quality at the Board Level

Webinar

Patients are making decisions on healthcare based on perceptions of care that come from personal experience, family, and community input. By bringing a patient-centric approach and integrating the “voice of the patient” into the boardroom, boards can better enhance the connection between the patient experience and quality.

Join Ovation Healthcare’s Quality and Patient Safety experts for a discussion of the board’s role in Quality and Patient Safety and the benefits that can be achieved with enhanced alignment between Patient Experience and Quality at the board level. Hear examples of how successful integration can function and learn steps your board can take to boost the connection.

05/14/2024  

12:00 pm – 1:00 pm 

Virtual

Learning Objectives:

  • Identify at least one strategy to improve your organization’s Quality and Patient Experience based on the information discussed in this session.
  • Understand the importance of an integrated approach to Quality and Patient Experience.
  • Consider the impact of balancing metrics on the Patient Experience.

Who Should Attend:

  • Board Members
  • C-Suite

Presenters

Ovation Healthcare
Senior Director, Quality & Patient Safety
Ovation Healthcare
Senior Consultant, Clinical Services

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